OnlyTheLocal Return and/or Refund Policy


See our return or refund policies on the following types of deals:

Event tickets

You can edit or cancel your order on the day of purchase only

If you can't make the show and want to give your purchase to a friend, contact us at least 24 hours before the day of the show so we can change the name on the tickets


Goods and/or Merchandise

You can edit or cancel your order prior to shipment, by emailing us at contact(at) Shipment is usually done by the end of business the day of purchase.

After that time, the address you supplied is given to the shipping provider and shipment can't be stopped 

Unless the offer "Terms and Conditions" states otherwise, you can return such products within 14 days of receiving them


Local Certificates and/or Vouchers

Any unredeemed, unprinted certificate may be returned for a refund within the first 3 days after purchase 

After 3 days, all sales are final, but you can always give your certificate as a gift (unless the offer "Terms and Condition" specifies otherwise)

Your certificate is always worth at least the amount you paid for it - even if the promotional value has expired


No worries, redeeming an Only the Local Certificate is super easy!


  • Purchase a certificate 
  • Present it to the Merchant, either on your mobile device, or a printed copy
  • Merchant uses the Only the Local merchant app to scan the certificate








Check us out on social media and say "Hi"

We'd love to hear from you


Some Deals You May Like